Key Takeaways: 

1. We are the greatest barriers to innovation.
2. An open Mind rejects the voice of judgment so we can become curious.²
3. An open Heart rejects the voice of cynicism so we can become compassionate.²
4. An open Will rejects the voice of fear so we can become courageous.²###
   

Activity:Read about Jesus’ interaction with the woman at the well in John 4: 1-26, or with Lazarus in John 11: 28-37, and reflect on how empathetic listening shaped the outcome of the interaction?###

Personal Reflection: 

1. Reflect on a time when you were convinced when you were right, but later discovered you were not. How did that impact the outcome? 
2. What areas are you quick to believe you are right, or have the best idea?
3. Where do you need to listen more?###

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Footnotes:

2.  C. Otto Scharmer, The Essentials of Theory U: Core Principles and Applications, First Edition, (Oakland, CA, Berrett-Koehler Publishers, Inc., 2018), pp. 28-31